Hi Cynthia, thank you for your review. We apologize for any confusion; the Cross Heart Charm is not Sterling Silver, hence, we recommend keeping it away from moisture. Jewelry that is plated needs to avoid coming into contact with oils, lotions, hand sanitizer, and excessive moisture. It is best to wipe down all jewelry after wearing with a clean dry cloth or paper towel before storing. When our care instructions are followed, our pieces look great and can be enjoyed for years! For more information on our care instructions, please visit: https://www.lizzyjames.com/pages/care-instructions
Thank you for being a valued Lizzy James customer!