What is your warranty?

  • Our limited warranty covers manufacturer's defects for 1 year after the original purchase date.
  • Watches that experience mechanical difficulties will be repaired or replaced, so long as the damage isn’t caused by misuse of the watch (i.e. dropping it on the ground).
  • Water damage, normal wear and tear, replacement batteries, accidental glass damage, scratches, strap damage, and theft are not covered under the Lizzy James warranty.
  • Please email all warranty questions and claims to

Are there special care instructions?

  • Avoid contact with water when wearing your watch.
  • Excessive moisture will cause damage to the watch band.
  • Submerging your watch in water may cause mechanical difficulties.