- Personal Use
Not quite right
Bead sizing is wrong and wrist is exactly a 7 so i did xl so it would be loose, but not this loose. It’s like falling off.that’s a lot of extra for one size up. Sorry needs to be fixed I don’t think I should have to pay to make it right like the picture in the add. It is actually falling off.
Hi Teri, thank you for your review. We are sorry to hear that you are dissatisfied with our exchange policy. As with all custom-made pieces, we are unable to allow for returns, but can assist you with an exchange for a small fee that covers a portion of our lost materials and labor. We offer over a million different size, color, style, and charm combinations—we are unable to resell wraps, and any returned pieces must be taken apart. With a 7 inch wrist, you are a Large in Lizzy sizing. We make our bracelets to have a little slack so they are not too tight on your wrist. I see that we have already been in touch via email. If there is anything else we can do to assist you, please do not hesitate to reach out again. Thank you for being a valued Lizzy James customer. – Tamara, Customer Service, Lizzy James