I have previously bought Lizzy
I have previously bought Lizzy James jewelry and it was great quality. This piece however was very flimsy and not the quality I expected.
Hi Joy, thank you for your review. We are sorry to hear that you are not satisfied with your purchase. As mentioned in our product descriptions and FAQ pages, Lizzy James wraps are designed to be lightweight so that they can be stacked, worn with other pieces, and worn comfortably. All of our pieces are handcrafted by artisans in our California studio—we pay our artisans fairly for their skilled labor and use high-quality materials such as organic leather and organic USA-grown cotton. We do not keep stock of our styles, and every order is handmade to our customer’s specifications. However, we understand that your piece may not be to your liking and are glad to discuss your exchange options so that you are 100% happy with your purchase. Please reach out to us at firstname.lastname@example.org so that we may assist you further. We hope to hear from you soon, and thank you for being a valued Lizzy James customer. – Tamara, Customer Service, Lizzy James