Hi Marie, thank you for your review. We are sorry to hear your wrap does not fit to your liking.
We have some great options that may help your wrap fit better!
OPTION 1: Make an overhand knot on either end of the wrap, next to the existing knot. This will shorten your wrap approximately one size.
OPTION 2: Wear your wrap higher up on your wrist closer to your forearm, or above your watch or another bracelet. This part of your arm is slightly larger than your wrist, so the wrap should fit tighter here.
OPTION 3: When wrapping your bracelet around your wrist, you make take one end and criss-cross or tuck it underneath other strands of the wrap. This will take up some of the extra slack.
OPTION 4: If you don’t find the above helpful, we are happy to exchange your wrap for a smaller size. Our exchange fee is $6.50 to cover our shipping costs.
If you would like to exchange your wrap, please reach out to us at customerservice@lizzyjames.com and we will provide you with a RMA number and return information.
Thank you for being a valued Lizzy James customer!