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Gold Cross Heart Charm

4.7
Rated 4.7 out of 5 stars
20 Reviews

For Lizzy James charm bracelets and necklaces, the Gold Heart on Cross charm gold plate shows your love of faith.  

  • dimensions -height 21 mm width 15 mm.
4.7
Rated 4.7 out of 5 stars
Based on 20 reviews
20 reviews
  • SL
    Sharon L.
    Flag of United States
    Verified Buyer
    4 years ago
    Rated 5 out of 5 stars
    Cute charm!

    So cute and well made. I love it on my Shirley bracelet.

  • MK
    Mary K.
    Flag of United States
    Verified Buyer
    4 years ago
    Rated 5 out of 5 stars
    Love this!

    This is a very subtle cross charm. Substantial solid and just lovely. Not an in your face cross. But really beautiful on girlfriend bracelet.

  • BD
    Beverly D.
    Flag of United States
    Verified Buyer
    4 years ago
    Rated 5 out of 5 stars
    My cross goes well with

    My cross goes well with bracelet and beach charm.

  • A
    Ann
    Flag of United States
    Verified Buyer
    4 years ago
    Rated 1 out of 5 stars
    Disappointed

    The bracelet was too large and not as pictured. I asked for a cross charm and got a small Heart charm instead

    LJProfile picture for Lizzy James
    Lizzy James
    4 years ago

    Hi Ann, thank you for your review. We are sorry to hear that your piece is not fitting to your liking and sending the incorrect charm. We are happy to assist you with an exchange for the size that will fit perfectly. Kindly reach out to us at customerservice@lizzyjames.com and we will gladly discuss your exchange options. We want you to be 100% satisfied and will happily guide you through our sizing process. We hope to hear from you soon, and thank you for being a valued Lizzy James customer. -- Tamara, Customer Service, Lizzy James

  • LS
    Lura S.
    Flag of United States
    Verified Buyer
    5 years ago
    Rated 5 out of 5 stars
    So pretty and can wear

    So pretty and can wear as a necklace too.

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Shipping

How do I know my order has shipped?

You will receive a SHIPPING NOTIFICATION email, with a copy of your order from customerservice@lizzyjamers.com

How long will my order take?

At Lizzy James, we handcraft your order especially for you!  

Our team of skilled artisans is working hard to get your custom made orders to you as quickly as possible! 

Jewelry orders are currently shipping in approximately 4-5 business days.

    • READY TO SHIP items ship in advance and separately from other items in your order.
    • Holiday shipping times and cutoff dates will be posted on the top banner on our Home Page as well as on your Shopping Cart Page
    • Have a deadline?  Birthday? Gift?  Please let us know in the notes or comments of your order.  We want to accommodate you!
    • We ship from California, and time in transit will depend on what type of shipping you choose, as well as your location. We ask that you please be patient with us as we have seen some delays in USPS transit times.
 
Shipping Method Production Time Estimated Shipping Time* Cost
UNITED STATES
FREE USPS Shipping on orders over $75

4-5 business days

2-5 days FREE 
USPS First Class Mail


4-5 business days

2-5 days
$6.95
USPS Priority Mail
4-5 business days
1-3 days $9.45
FedEx 2nd Day Air 1-2 business days 2 days $35
INTERNATIONAL
Canada - DHL Express


4-5 business days
1 - 6 business days

$27.50
Australia - DHL Express



4-5 business days

3 - 6 business days

$34
Europe - DHL Express


4-5 business days

3 - 6 business days
$37

 

*Time in transit is determined by the carrier and cannot be guaranteed by Lizzy James.

 Is a signature required for delivery?

  • We usually do not require a signature for delivery. 
  • If you would like us to require signature, please let us know when you place your order, in the COMMENTS SECTION of the order. Or email us at customerservice@lizzyjames.com after you place your order – include your order number - and we will make sure a signature is required for delivery.

Do I have to be home?

  • We ship our packages with US Postal Service and you do not have to be home to receive your delivery. 
  • Our packages are usually delivered together with your regular US mail service.
  • If you have experienced delivery issues in the past we recommend you be home

    How can I track my order?

    Click this link.  Enter in your order # 

    and email (in lower case) here:   https://lizzyjames.aftership.com/


    What if a tracking # shows the package has been delivered?

    If the US POSTAL SERVICE tracking number shows it was delivered to your address, then there is very little we can do at that point.

    Their scan 'proves' that they delivered it to your address.

    Here are several suggestions that we have found to be very helpful in locating missing packages:
    • Is it possible someone else in your household forgot to tell you it arrived? 9 times out of 10 this is the case.
    • Have you spoken to your mail carrier person? They had to scan the package when they delivered it, so it’s possible he/she will remember something about the package. 
    • For example, sometimes he/she will place a package somewhere other than in your mailbox if it won’t fit (usually behind a plant, patio furniture, etc.). Or they may have accidentally delivered it to a neighbor.
    • If you aren’t able to speak to him/her directly, we recommend leaving a note in your mailbox with the tracking number and tell them it was shipped in a white padded envelope.
    • Have you checked to see if a neighbor received your package by mistake?
    • If by some chance your delivery person isn’t able to clarify and you aren’t able to locate your package with a neighbor, you may open an investigation by calling 1-800-ASK-USPS (1-800-275-8777). Your inquiry will then be routed to your local post office where they will research the delivery of your package.
    • If the scan shows it was delivered to your address, it means we met our responsibility to you. In that case we are not able to provide refunds (or we will go out of business!!).

    What if I entered the wrong Ship To address?

    Please let us know! If it hasn't shipped yet, we can change the shipping address. 
    If it has shipped we will need to wait for it to return to us. When we receive it back, we reship it to the correct shipping address.

    Since the first time we ship your order it is free, there is a fee of $6 to reship to the correct address.

    This can be paid via a credit card by email or by calling customer service, OR directly to our Paypal account to: lizzy@lizzyjames.com.

    Do you have Holiday Shipping Cutoff Dates?

    Yes click here for a seasonally updated page with Shipping Cutoff Dates- https://www.lizzyjames.com/pages/holiday-delivery-dates

    We also place a banner at the top of our HOME PAGE plus text on our CART PAGE that has these dates.

    Do you ship internationally?

    Yes - We ship to many countries all over the world!
    All international orders are shipped via your local mail carrier.
    Orders may be subject to fees, taxes and customs duties.  Customer is responsible for these charges.

    Please be advised international shipments are subject to clearance procedures, which can cause delaysbeyond original delivery estimates.

    Every attempt will bemade to minimize the potential impact of customs delays.

    All international orders are a FINAL SALE
    Return Policy

    We want you to be 100% satisfied with your Lizzy James purchase, and we're here to help!

    At Lizzy James, we are committed to ensuring our clients are completely satisfied with their purchases. Our client satisfaction promise is simple: if you're not happy with your purchase for any reason, we will replace the item at no charge, exchange it for something different, issue you a gift card for a future purchase, or send you a refund.

    Our Policy

    Clients can return or exchange items within 14 days of delivery. All return/exchange shipping costs including customs and duties are covered by the client. 

    Returns 

    Returns are processed after quality inspection to confirm that the piece is returned in its original condition. Refunds can take up to 10 days to process. Custom orders (engravables) are final sale. 

    Exchanges

    We will gladly re-make your item or send you a gift card for the refund amount to put towards a future purchase within the 14 day return/exchange window. Please allow 2-3 days for us to process your return upon receipt. Approximate time to craft your new piece is 5-7 days on average. 

    How the Gift Card Exchange Works

    Any discount codes used for the original order are applicable to their exchange order; you will get a code for the same discount amount. Your new discount code and e-gift card will never expire. You are able to enter BOTH the e-gift card and discount code during check out; both will be accepted. Your new pieces will be produced in approximately 5 to 7 days from when the exchange order is placed.

    To initiate a return or exchange, please email customerservice@lizzyjames.com and our customer service team will guide you through the process.

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