The Hope Ribbon silver plate charm was selected to help raise awareness for the fight against breast cancer. Lizzy James is an active supporter of the cause and hopes you join in the fight! An easy to use lobster clasp comes with this charm which allows you to put it on where you want, and take it off when you want.
Beautiful
Love all that I expected
Being a breast cancer survivor this was a perfect additional to my bracelet. Also, I pick one word to start the new year and this year my word is HOPE. Seemed like the perfect charm for me.
Hi Jan, thank you for your review. We are sorry to hear you had to fight cancer, but thrilled to hear you survived it! We are honored to be a part of your healing journey. Thank you for choosing Lizzy James!
I have had many compliments on my charm and bracelet. I think the next bracelet I want in a smaller size.
Hi Sherrie, thank you for your review. If you feel your current bracelet is too large, we have some suggestions to help it fit better:
OPTION 1: Make an overhand knot on either end of the wrap, next to the existing knot.
OPTION 2: Wear your wrap higher up on your wrist closer to your forearm, or above your watch or another bracelet. This part of your arm is slightly larger than your wrist, so the wrap should fit tighter here.
OPTION 3: When wrapping your bracelet around your wrist, you make take one end and criss-cross or tuck it underneath other strands of the wrap. This will take up some of the extra slack.
OPTION 4: If you don’t find the above helpful, we are happy to exchange your wrap for a smaller size. Our exchange fee is $6 per piece to cover our shipping costs.
If you would like to exchange your wrap, please let us know and we will provide you with a RMA number and return information.
Simply reach out to us at customerservice@lizzyjames.com and we will gladly discuss your exchange options. We hope to hear from you soon, and thank you for being a valued Lizzy James customer. -- Tamara, Customer Service, Lizzy James
Love them!
At Lizzy James and LEAHJESSICA , we are committed to ensuring our customers are completely satisfied with their purchases. Our customer satisfaction promise is simple: if you're not happy with your purchase for any reason, we will replace the item at no charge.
Return and Replacement Policy:
Eligibility: All items purchased from Lizzy James and LEAHJESSICA are eligible for replacement. This policy applies to all products, regardless of the reason for the return.
Process: To initiate a replacement, please contact our customer service team with your order details and a brief explanation of the issue. Our team will guide you through the replacement process.
Timeframe: You can request a replacement within 30 days of receiving your item. We encourage you to inspect your items upon delivery to ensure satisfaction.
Condition: While we aim to replace any item, we ask that returned items be in their original packaging. This helps us process your replacement efficiently.
Shipping Costs: Lizzy James and LEAHJESSICA will cover the shipping costs for all replacements to ensure a hassle-free experience.
Our Commitment:
We believe in providing exceptional service and maintaining fairness for all our valued customers. Our replacement policy is designed to give you peace of mind and confidence in your purchases with us.
For any questions or assistance, please contact our customer service team at customerservice@lizzyjames.com
